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How Our Terms and Policies Work

These terms set out your rights and our obligations when you use b77game — covering account access, data handling, and what applies in your region. Access to our lobby depends on local law and is available only where permitted.

Account TermsPrivacy & DataJurisdiction-Dependent AccessPolicy Contact
b77game How Our Terms and Policies Work
ACCOUNT SECURITY

How We Handle Your Data and Account

Your account data is held on secured servers and accessed only for the purposes described in our privacy policy — account management, payment processing, and fraud prevention. We retain transaction records for the period required under applicable rules, after which inactive data is deleted or anonymised. You can request a copy of the personal data we hold, or ask us to correct it, by contacting support with your account ID.

Data Retention

We keep your account and transaction records for as long as required by applicable rules. Once that period ends, data is deleted or anonymised — we do not hold it indefinitely.

Cookie Use

Cookies on b77game track session state and payment flow only. We do not use cookies to sell your data to third parties. You can manage cookie preferences in your browser settings.

Account Security

Login is protected by OTP verification sent to your registered mobile number. We never ask for your JazzCash or Easypaisa PIN — any message requesting it should be reported to us immediately.

Data Access Requests

To see, correct, or request removal of your personal data, contact support through live chat or email. Include your account ID and we will respond within the timeframe our policy sets out.

POLICY CONTACT

Reach Us About Legal or Account Queries

Team online

Email Support

Send policy or account queries to our support address. We review legal requests and data enquiries separately from general account help, so include your account ID.

Live Chat

Our live chat channel handles account access questions and can escalate a formal policy request to the right team when you need a written response.

Wallet Verification Help

If a JazzCash, Easypaisa, or Raast transaction is part of a dispute or query, raise it through live chat with your transaction reference number ready.

Legal and Policy Questions Answered

If something in our terms is unclear, these questions cover the points we hear most often from account holders in Pakistan.

Access depends on whether use of the platform is permitted under local law in your region. Where it is permitted, these terms govern your account from the moment it is created.

Contact us via live chat or email with your account ID and ask for a data access request. We will respond with the information we hold on your account within the period our policy specifies.

Yes. You can request data deletion through our support channel. Some transaction records must be retained for a minimum period under applicable rules before they can be removed.

Your wallet PIN and bank credentials are never stored by us. Payment instructions go through JazzCash or Easypaisa's own secure channel; we only receive confirmation that the transfer was completed.

Yes. We communicate any material change before it takes effect. If you disagree with the updated terms, you may close your account before the new version applies.

Raise it in writing through our email support channel. Include your account ID and a clear description of the issue. Legal and data queries are handled separately from general account support.
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Legal

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.